Stansted Airport

The ticket machine accepts coins and payment cards.
How many of this type of machine are there: 1
Prepaid tickets can be collected.

Under construction at time of audit.

Luggage Trolley
Cost of Luggage trolley in £: 1.0

The ticket machine accepts payment cards only.
How many of this type of machine are there: 2
Prepaid tickets can be collected.

Photos

Waiting Room
Wheelchair users can access all visitor areas and move around without obstruction.

How many individual seats (Benches count as 1): 8

Luggage Trolley
Cost of Luggage trolley in £: 1.0

How many individual seats (Benches count as 1): 8

How many individual seats (Benches count as 1): 4

Luggage Trolley
Cost of Luggage trolley in £: 1.0

How many individual seats (Benches count as 1): 4

Under construction at time of audit.

How many individual seats (Benches count as 1): 4

How many individual seats (Benches count as 1): 4

Under construction at time of audit.

The ticket machine accepts payment cards only.
How many of this type of machine are there: 4
Prepaid tickets can be collected.

The vending machine contains sweets. The vending machine contains food.

Lift
The lift car dimensions are sufficient for a wheelchair user and their companion.
The lift has audible announcements.
There is an emergency alarm button in easy reach for all users.
What is the height of the handrail in metres: 0.9
The lift has a separate entrance and exit door.

There are male toilet facilities available.

Sweet express
The approach to the building will not cause difficulty for any users.
There is more than one entrance into the building.
The main entrance is the most accessible for wheelchair users.
Both entrances are equally accessible.
Please detail the location of the most suitable entrance for wheelchair users.:
Both entrances we on either side of the concourse.
A wheelchair user can enter the building unaided.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.

How many are there: 1

The ticket machine accepts coins and payment cards.
How many of this type of machine are there: 1
Prepaid tickets can be collected.

Lift Entrance from Concourse and Mezzanine levels
This is an entrance and exit.
There are no entry doors.
Wheelchair users can use the entrance unaided.

How many are there: 2

There are female toilet facilities available.

There are unisex accessible toilet facilities available.
The door width is adequate.
The main entrance doors of the toilet are not automatic.
The entrance door to the toilet opens out.
The door is light enough to open easily.
The toilet layout is suitable for right-handed transfers.
There are grab rails present.
There is an assistance alarm provided.

How many are there: 2

Coffee Shop
The approach to the building will not cause difficulty for any users.
There is one entrance into the building.
A wheelchair user can enter the building unaided.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.

Concourse Escalator Entrance
This is an entrance and exit.
There is a raised crossing.
There are no entry doors.

Terminal Lift Entrance
This is an entrance and exit.
There is a raised crossing.

Terminal Escalator Entrance
This is an entrance and exit.
There is a raised crossing.
There are no entry doors.

Escalator [Where]

Concourse Ramp Entrance
This is an entrance and exit.
There is no safe crossing.
There are no entry doors.
Wheelchair users can use the entrance unaided.

Terminal Ramp Entrance
This is an entrance and exit.
There is a raised crossing.
There are no entry doors.
Wheelchair users can use the entrance unaided.
Additional Details:
There are ticket inspections at this Entrance.

Lift

Escalator [Where]

Ramp to Entrance
Distance in metres: 0
The ramp has a shallow gradient.

Ramp from Terminal

Ticket Counter
How many windows: 4

Platform Number: 3B
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Platform Number: 3C
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Station Building and Customer Service

Station Buildings

Platform Number: 1A
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Platform Number: 1B
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Platform Number: 1C
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Platform Number: 2
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Platform Number: 3A
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Station Building

Concourse
There is staff assistance available.
There are seats available for people to rest.
Wheelchair users can get to all areas of the hall.
There are arrivals information screens.
There are departure information screens.