Penzance (PNZ)
Managed by Great Western Railway
Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
Trolleys Yes -
Refreshments
Note -
ATM machine
-
Toilets
Toilets -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
Note -
Tourist information office
Tourist information office Tourist information office is opposite the station entrance. -
Shops
Penzance
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands- Storage sheltered
- No
- Storage spaces
- 15
- Storage CCTV
- Yes
- PlusBike (cycle hire)
- Penzance Bike Hire
penzancebikehire.co.uk
07764 225 535
located in town centre - Car Park
- Summer Prices
- Address
-
Wharf Road
Penzance
TR18 2LT - Opening hours
- Number of spaces
- 90
- Free of charge
- No
- Daily rate
- £6.30
- Weekly rate
- £31.50
- Monthly rate
- £56.00
- 3 Monthly rate
- £155.00
- Annual rate
- £440.00
- CCTV Coverage
- No
- Car Park
- Winter Prices
- Address
-
Wharf Road
Penzance
TR18 2LT - Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 90
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £3.50
- Weekly rate
- £17.50
- Monthly rate
- £56.00
- 3 Monthly rate
- £155.00
- Annual rate
- £440.00
- CCTV Coverage
- No
- Onward travel information
- Information to plan your onward journey is available in a printable format here
- Impaired mobility set down / pick up points available
- Yes
- No specific area.Assisted travel meeting point - Ticket office main entrance. Please notify a member of staff. a.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:05 - 20:10
Saturday 06:15 - 18:10
Sunday 08:45 - 17:30
- Location
- On platform 3
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Smartcards validators
- No
- Smartcard Accepted
- Penalty fares
- Penalty fares apply for Great Western Railway
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 06:00 - 22:00
Saturday 06:00 - 22:00
Sunday 08:30 - 22:15
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Lost Property
- Yes
-
Please register your lost property here GWR Lost Property. It can take several days for items to turn up, we will let you know if they do.
- Customer Services
-
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
- The Bus Station adjacent to the station
Facilities
- ATM Machine
- No
- First class Lounge
- Yes
-
This lounge is available for passengers who have booked berths for the Night Riviera service. There are also showers available for customers who have booked berths on the Night Riviera train.
- First class Lounge opening hours
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Post box
- Yes
- Public Wi-Fi
- Yes
- Connect to "GWR Free Station WiFi"
- Refreshment facilities
- Yes
- Toilets
- Yes
- Accessible toilets
- Yes
- Baby changing facilities
- No
- National key toilets
- Yes
- National key toilets location
- The radar key is available from station staff.
- Showers
- Yes
- Tourist Information Office
- Yes
- Tourist Information Office location
- Tourist information office is opposite the station entrance.
- Trolleys
- Yes
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 08001 971 329 or 18001 0800 197 1329 (Textphone)
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
- Staff help available
- Yes
-
Meeting point: Passenger assistance office on Platform 3
- Staff help available opening times
-
Monday - Friday 04:50 - 01:45
Saturday 05:00 - 01:45
Sunday 07:00 - 10:00
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Step Free Category A station - This station has step free access to the platforms.
Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station.
- Wheelchairs available
- Yes
- Wheelchairs available open hours
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