Support & information
- Customer services
- Primary Phone
- 08002006060
- Address
-
FREEPOST Northern Railway
- Web address
- Northern - Customer Services
- Note
-
Customer Services available between 06:00 to 23:00 when trains are running
- Lost Property
- Phone
- 08002006060
- Address
-
FREEPOST Northern Railway
- Web address
- Northern - Lost Property
- Note
- Any property found on a Northern train is handed in and kept at the station where the service terminates. Once you have identified the property as yours, it cannot be put back on a train for security reasons, so you will need to collect it from that station or arrange for a courier to transport it for you.
- Assisted Travel
- Phone
- 08002006060
- Textphone number
- - (For customers with hearing impairments)
- Address
-
FREEPOST Northern Railway
- Note
- 06:00 to 23:00 every day where a train runs
Ticketing & Fares
- Telesales
-
08002006060 option 1 then option 3.
- Phone
- 08002006060
- Address
-
- Contact note
- Opening hours: Monday to Sunday - 08:00-21:00
- Group Travel
- Phone
- 01138814604
- Fax
- 01138814604
- Address
-
Specialised Sales Centre
The Travel Centre
LS1 4DX - Business Travel
- Phone
- -
- Textphone number
- - (For customers with hearing impairments)
- Seat reservations
-
Available on some services
- Penalty fares
On-board facilities
- Cycle policy
- View cycle policy for this train company
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Engineering works
- Service disruptions
- Amended evening trains in the Manchester / Liverpool areas from Monday 28 November to Friday 2 December
- Buses replace evening trains between Manchester Victoria and Manchester Airport / Bolton / Preston from Monday 28 November to Friday 2 December
- Amended evening services in the Accrington area from Monday 28 November to Thursday 1 December
- Buses replace trains between Workington and Carlisle on Sunday 27 November
- Buses replace trains between Leeds and Castleford / Knottingley on Sunday 27 November
- Buses replace trains between Sheffield and Nottingham on Sunday 27 November
- Buses replace trains between Hebden Bridge / Todmorden / Colne / Bolton and Blackburn / Preston on Saturday 26 and Sunday 27 November
- Buses replace trains between Skipton and Lancaster / Morecambe / Kirkby Stephen on Saturday 26 and Sunday 27 November
- Amended 05:15 Sheffield to Nottingham service on Saturday 26 November
- Buses replace late night trains between Maryport / Whitehaven and Carlisle from Monday 21 to Thursday 24 November
- Buses replace late night trains between Blackburn and Clitheroe from Monday 21 to Thursday 24 November
- Amended late night services in the Manchester area from Monday 21 to Thursday 24 November
- Amended late night / early morning services to / from Dronfield from Monday 21 to Friday 25 November
- Buses replace trains between Leeds and Knottingley via Castleford on Sunday 20 November
- Amended services between Sheffield and Doncaster / Adwick / Scarborough on Sunday 20 November
- Buses replace trains between Workington and Carlisle on Sunday 20 November
- Amended services to / from Sheffield on Sunday 20 November
- Buses replace trains between Hebden Bridge / Todmorden and Blackburn / Preston on Saturday 19 and Sunday 20 November
- Buses replace trains between Preston and Colne on Saturday 19 and Sunday 20 November
- Buses replace trains between Bolton and Blackburn / Clitheroe on Saturday 19 and Sunday 20 November
- Amended late night trains to Blackpool North on Sunday 13 November
- Buses replace trains between Workington and Carlisle on Sunday 13 November
- Amended Northern service via Preston / Blackburn on Saturday 12 and Sunday 13 November
- Amended late night / early morning Northern service from Monday 14 to Friday 18 November
- Amended early morning Northern service to / from Stockport on Saturday 12 November
- Amended late night / early morning service to / from Dronfield from Monday 14 to Friday 18 November
- Amended services to / from Castleford on Sunday 13 November
- Amended trains through Sheffield on Saturday 12 and Sunday 13 November
- Amended late night / early morning Northern service from Monday 7 to Friday 11 November
- Buses replace trains between Workington and Carlisle on Sunday 6 November
- Amended late night / early morning service to / from Dronfield from Monday 7 to Friday 11 November
- Amended 23:18 Leeds to Knottingley service from Monday 7 to Thursday 10 November
- Amended 23:22 Doncaster to Leeds service from Monday 7 to Friday 11 November
- Amended Northern service to / from Leeds on Sunday 6 November
- Amended services to / from Dronfield from Monday 31 October to Thursday 3 November
- Amended late night / early morning services between York and Blackpool North from Monday 31 October to Friday 4 November
- Buses replace trains between Leeds and Knottingley via Castleford / Sheffield on Saturday 29 and Sunday 30 October
- Amended late night / early morning services between Manchester Piccadilly / Manchester Oxford Road and Liverpool Lime Street from Monday 31 October to Friday 4 November
- Amended late night / early morning services to / from Manchester Airport from Monday 31 October to Friday 4 November
- Amended 22:57 Preston to Colne service from Monday 31 October to Thursday 3 November
- Amended 21:15 Wigan Wallgate to Stalybridge service from Monday 31 October to Thursday 3 November
- Buses replace trains between Maryport and Carlisle on Sunday 30 October
- Amended late night Northern service to / from Manchester Piccadilly from Monday 24 to Thursday 27 October
- Amended late night / early morning Northern service to / from Liverpool Lime Street from Monday 24 to Thursday 27 October
- Amended late night / early morning service through Manchester Victoria from Monday 24 to Friday 28 October
- Amended late night / early morning service via Burnley from Monday 24 to Friday 28 October
- Buses replace trains in the Liverpool / Chester / Manchester area on Sunday 23 October
- Buses replace trains between Hazel Grove and Buxton on Sunday 23 October
- Buses replace trains between Oxenholme and Windermere on Sunday 23 October
- No trains at Castleford on Friday 28 October
- Amended evening / morning trains in the Leeds / York area from Monday 24 to Friday 28 October
- No services to / from Wakefield Westgate on Sunday 23 October
- Buses replace trains between Newcastle and Edinburgh on Saturday 22 October
- Amended service through Sunderland until 11:15 on Sunday 23 October
- Amended evening / morning Northern services to / from Liverpool Lime Street from Monday 17 to Friday 21 October
- Amended evening / morning services between Manchester Victoria and Wigan Wallgate / Bolton from Monday 17 to Friday 21 October
- Amended evening Northern services via Todmorden from Monday 17 to Thursday 20 October
- Buses replace trains in the Liverpool / Chester / Manchester area on Saturday 15 and Sunday 16 October
- Buses replace trains between Barrow-in-Furness and Ulverston on Saturday 15 and Sunday 16 October
- Buses replace trains between Lancaster and Morecambe / Heysham Port on Saturday 15 and Sunday 16 October
- Buses replace trains between Stockport and Hazel Grove / Buxton on Sunday 16 October
- Buses replace trains between Manchester Piccadilly and Hadfield / Glossop on Sunday 16 October
- Amended services to / from Castleford on Sunday 16 October
- Buses replace trains between Newcastle and Edinburgh all day on Saturday 15 and before 09:00 on 16 October
- Buses replace trains between Manchester Piccadilly and Glossop / Hadfield on Sunday 9 October
- Amended late night / early morning Northern service from Monday 10 to Friday 14 October
- Buses replace trains between Stockport / Hazel Grove and Buxton on Saturday 8 and Sunday 9 October
- Buses replace trains between Barrow-in-Furness and Ulverston and between Lancaster and Morecombe from Saturday 8 to Friday 14 October
- Amended services to / from Castleford on Sunday 9 October
- Buses replace trains between Newcastle and Edinburgh on Saturday 8 and Sunday 9 October
- Buses replace trains between Manchester Piccadilly and Glossop / Hafield on Sunday 2 October
- Amended 23:28 Manchester Oxford Road to Liverpool Lime Street service from Monday 3 to Thursday 6 October
- Buses replace trains between Newcastle and Morpeth / Chathill from Saturday 1 to Friday 7 October
- Amended services to / from Castleford on Sunday 2 October
- Buses replace late night / early morning trains between Preston and Blackpool North from Monday 3 to Friday 7 October
- Buses replace late night / early morning services between Alderley Edge / Manchester Piccadilly and Stockport / Crewe from Monday 3 to Friday 7 October
- Buses replace late night services between Manchester Piccadilly and Stockport / Hazel Grove / Buxton from Monday 3 to Thursday 6 October
- Buses replace late night trains between Preston and Blackpool North on Sunday 2 October
- Buses replace trains between Oxenholme and Windermere on Sunday 2 October
- Buses replace trains between Newcastle and Edinburgh on Saturday 1 and Sunday 2 October
- Amended evening trains to / from Liverpool Lime Street from Monday 26 to Thursday 29 September
- Amended evening / morning trains in the Preston area from Monday 26 to Friday 30 September
- Amended 23:27 Sheffield to Manchester Piccadilly service from Monday 26 to Thursday 29 September
- Amended evening / morning trains to / from Stalybridge from Monday 26 to Friday 30 September
- Amended late night / early morning Northern service between Leeds and York from Monday 26 to Friday 30 September
- Amended 23:18 Nottingham to Sheffield service on Monday 26 and Tuesday 27 September
- No trains via Macclesfield on Sunday 25 September
- Buses replace trains between Doncaster and Hull on Saturday 24 and Sunday 25 September
- Buses replace trains between Knottingley and Goole on Saturday 24 September
- Amended trains in the Sunderland area on Saturday 24 and Sunday 25 September
- Buses replace trains between Newcastle and Edinburgh on Saturday 24 and Sunday 25 September
- Amended late night services to / from Leeds from Monday 19 to Friday 23 September
- Amended services via Castleford on Sunday 18 September
- Buses replace trains between Middlesbrough and Sunderland / Saltburn on Saturday 17 and Sunday 18 September
- Amended late night services between Barrow-in-Furness and Lancaster / Manchester Airport from Monday 19 to Thursday 22 September
- Amended 22:57 Preston to Colne from Monday 19 to Thursday 22 September
- Buses replace late night / early morning trains between Manchester Airport and Manchester Piccadilly from Monday 19 to Friday 23 September
- Amended 21:15 Wigan Wallgate to Stalybridge from Monday 19 to Thursday 22 September
- Buses replace trains between Lancaster and Barrow-in-Furness on Saturday 17 and Sunday 18 September
- Buses replace trains between Newcastle and Edinburgh on Saturday 17 and Sunday 18 September
- Amended evening / morning Northern services in the Manchester area from Monday 12 to Friday 16 September
- No trains between Manchester Victoria and Stalybridge on Saturday 10 and Sunday 11 September
- Buses replace evening / morning trains between Leeds and York from Monday 12 to Friday 16 September
- Amended 05:15 Sheffield to Nottingham service on Monday 12 September
- Buses replace trains between Sheffield and Nottingham on Sunday 11 September
- Buses replace trains between Doncaster and Hull on Saturday 10 and Sunday 11 September
- Buses replace trains between Knottingley and Goole on Saturday 10 September
- Amended evening / morning Northern services from Monday 5 to Friday 9 September