London Liverpool Street (LST)
Managed by Network Rail
Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
Note Coffee shop Buffet Coffee kiosk Public House/Bar Food outlet (Seating available) Food outlet (Seating unavailable) -
ATM machine
ATM machine Located on concourse -
Toilets
Toilets The Station Public toilets are located down the stairs, opposite platform 11. Accessible toilets and baby changing facilities are available adjacent to platform 10. -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
Note Outside the station -
Tourist information office
Tourist information office -
Shops
Shops Wide range of shops
London Liverpool Street
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
- Inside station next to taxi rank alongside platform 10 and outside Bishopsgate entrance
- Storage spaces
- 233
-
- Storage CCTV
- Yes
- Car Park
- No
- Onward travel information
-
Buses are located out the station and are accessible via lift on main concourse. All Transport for London buses are accessible by step free access.
More information about Transport for London buses can be found here
- Taxi
-
Taxis are available at the taxi rank along platform 10 (during station opening hours) and outside the station entrance on Liverpool Street (during station closing hours).
- Accessible taxis
-
Accessible taxis are available at the taxi rank along platform 10 (during station opening hours) and outside the station entrance (during station closing hours)
- Impaired mobility set down / pick up points available
- Yes
-
Yes by entering station via Primrose Street next to platform 10. Please ask at the Network Rail Station Reception, adjacent to Platform 10 for mobility assistance. You can also telephone to book in advance on 020 7295 2789 (Monday - Friday 0700-1900) or 07788 924 382. It is preferred if assistance is booked 24 hours in advanced of travel.
- Metro
-
Liverpool Street underground station has connections to the Central, Circle, Hammersmith & City and Metropolitan lines.
- Airport
-
Train services run direct to Stansted airport www.stanstedexpress.com
- Port
-
Train services available to Harwich International
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday 03:10 - 01:00
Tuesday,Wednesday,Thursday 04:00 - 01:00
Friday,Saturday,Sunday 03:40 - 01:00
Adjacent to Platform 10
- Location
- Located on the main concourse
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Oystercards
- Get Oyster cards here
- No
- Top-up Oyster pay as you go here
- Yes, at ticket machine
- Use Oyster Pay as you go here
- Yes
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Smartcards validators
- Yes
-
Tickets can be collected onto Greater Anglia smartcards at this station.
- Penalty fares
- Penalty fares apply for Greater Anglia c2c London Overground Elizabeth Line
- London fare zone
- Zone 1
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from information point,Yes - from ticket office
- Information services - opening times
-
Monday 03:10 - 01:03
Tuesday 04:00 - 01:03
Wednesday 04:00 - 01:03
Thursday 04:00 - 01:03
Friday 03:10 - 01:03
Saturday 03:10 - 01:03
Sunday 03:40 - 01:03
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
-
Yes, help is available 24 hours a day. It can be found from the Rail Information Point, Network Rail Station Reception or any member of station staff. Or by telephoning 020 7295 2789 (Monday - Friday 0700-1900) or by ringing 07788 924 382 after 19:00.
- Left luggage
- Yes
- Excess Baggage Company
- View Excess Baggage Company website
- 020 3468 4552
- Situated on platform 10. Mon - Sun 07:00 - 23:00
- Lost Property
- Yes
- Excess Baggage Company
-
Monday - Friday 09:00 - 17:30
- View Excess Baggage Company website
- 0330 024 0215
- Situated within left luggage on platform 10
- Customer Services
- There is a customer services point at this station
- Ticket gates
- Yes
- Yes there are ticket gates to all platforms. All platforms can be accessed by wide ticket gates.
- CCTV
- Yes
- Location for Rail Replacement Services
-
Replacement transport stop on either Liverpool Street (outside the station entrance), or beside Platform 10, depending on operational requirements
Facilities
- ATM Machine
- Yes
- Located on concourse
- Bureau de Change
- Yes
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
- Post box
- Yes
- Outside the station
- Public Wi-Fi
- Yes
- Find WiFi Hotspots around London Liverpool Street station
- Refreshment facilities
- Yes
- Coffee shop Buffet Coffee kiosk Public House/Bar Food outlet (Seating available) Food outlet (Seating unavailable)
- Shops
- Yes
- Type of shops available
- Wide range of shops
- Toilets
- Yes
- Toilets Location
- The Station Public toilets are located down the stairs, opposite platform 11. Accessible toilets and baby changing facilities are available adjacent to platform 10.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
-
Adjacent to Platform 10 and can be operated by a radar key. There is also a buzzer at the toilet door.
- Tourist Information Office
- Yes
- Tourist Information Office location
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
- Staff help available
- Yes
- Open during station opening hours.
- Staff help available opening times
-
Monday - Friday 04:00 - 01:00
Saturday 04:00 - 01:00
Sunday 04:00 - 01:00
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
All the platforms are on the same level. There are lifts and escalators available to get to the Liverpool Street bus station and shops.
- Wheelchairs available
- Yes
- Wheelchairs available open hours
-
Monday - Sunday 24 Hours a Day
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