Leicester (LEI)
Managed by East Midlands Railway
Station facilities
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Station seating facilities
Station seating facilities There are heated waiting rooms, along with sheltered platform waiting areas with accessible seating.
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Trolleys
Trolleys Yes -
Refreshments
Note Cafe and vending machine.
-
ATM machine
ATM machine -
Toilets
Toilets The toilets are located on the Main Concourse, Platform 1/2 and Platform 3/4. The National key toilets are located on Platform 1/2 and Platform 3/4; these toilets are operated by a radar key. The radar key is available from the Duty Manager located on the end of Platform 3/4. Toilet opening times:
Weekdays (Mon - Fri) 05:20 : 22:30
Saturday 05:20 : 22:30
Sunday 07:15 : 22:30 -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
Note -
Tourist information office
-
Shops
Shops
Leicester
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Compound,Stands- Storage sheltered
- Yes
- Storage location
- Cycle hub situated on the lower floor (old Red Star parcels area) which can be accessed via the lift located to the left of the Customer Information desk. Stands also available in main car park and station front near short stay car park.
- Storage spaces
- 222
-
Cycle hub opening hours 0400 to 0200 daily. Changing facilities available. An application form for the cycle hub can be requested by emailing here.
There are also mixed type stands with outdoor covered spaces in main car park and stands at the station front.
- Storage CCTV
- Yes
- Car Park
- Station car park
- Operator
- East Midlands Railway
- Phone number
- 08457 125 678
- Address
-
Fox Street
Leicester
Leicestershire
LE2 0QB - Note
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£2.00 Evening car park fare is available from 1800 until 0230.
This car park has Secure Station Accreditation.
- Opening hours
- Number of spaces
- 488 with 20 accessible spaces available
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A designated pick up/drop off for mobility impaired customers is available in the short stay car park with step free access to the concourse and into the station
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £14.50
- Off peak rate
- £6.00
- Saturday rate
- £6.00
- Sunday rate
- £6.00
- Weekly rate
- £44.00
- Monthly rate
- £145.00
- 3 Monthly rate
- £392.00
- Annual rate
- £1450.00
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£2.00 Evening car park fare is available from 1800 until 0230.
This car park has Secure Station Accreditation.
- CCTV Coverage
- No
- Car Park
- Short stay car park
- Operator
- East Midlands Railway
- Phone number
- 08457 125 678
- Address
-
Conduit Street
Leicester
Leicestershire
LE2 0QB - Note
-
This car park has Secure Station Accreditation.
- Opening hours
-
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Monday - Friday 24 Hours a Day
- Number of spaces
- 10 with 4 accessible spaces available
- One disabled pick up/drop off only bay. Charges 50p for 20 minutes blue badge holders 1 hour free. Blue Badge holders wishing to park longer must use the long stay car park on Fox Street.
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
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This car park has Secure Station Accreditation.
- CCTV Coverage
- No
- Onward travel information
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Information to plan your onward journey is available in a printable format here
- Taxi
-
station front
- Impaired mobility set down / pick up points available
- Yes
- Airport
-
EAST MIDLANDS AIRPORT:
'Skylink' service departs daily, at regular intervals from St Margaret's Bus Station (in city centre).
For details: www.trentbarton.co.uk/services/skylinkderby
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:20 - 22:30
Saturday 05:20 - 22:30
Sunday 07:15 - 22:30
- Location
-
Booking hall
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- Yes
- Collect and top your Smartcard at this location
Staffing and general services
- Information available from staff
- Yes - from information point,Yes - from ticket office
- Information services - opening times
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- No
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Coaches leave from the Station front
Facilities
- ATM Machine
- Yes
- First class Lounge
- Yes
-
Located
At the south end of platform 3/4 - Currently Closed
Tickets Accepted
All First Class ticket holders
Facilities
Screens with updated train information & also Sky News
Refreshments
Screens with updated train information & also Sky News
Wi-Fi
Yes
Showers
No
- First class Lounge opening hours
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Post box
- Yes
- Public Wi-Fi
- Yes
-
Find WiFi Hotspots around Leicester station
Free WiFi is available in the First Lounge
- Refreshment facilities
- Yes
-
Cafe and vending machine.
- Shops
- Yes
- Toilets
- Yes
- Toilets Location
-
The toilets are located on the Main Concourse, Platform 1/2 and Platform 3/4. The National key toilets are located on Platform 1/2 and Platform 3/4; these toilets are operated by a radar key. The radar key is available from the Duty Manager located on the end of Platform 3/4. Toilet opening times:
Weekdays (Mon - Fri) 05:20 : 22:30
Saturday 05:20 : 22:30
Sunday 07:15 : 22:30 - Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- Trolleys
- Yes
- Waiting Rooms
- Yes
- Waiting rooms location
-
There are heated waiting rooms, along with sheltered platform waiting areas with accessible seating.
- Waiting rooms opening hours
-
Monday - Friday 05:20 - 22:30
Saturday 05:20 - 22:30
Sunday 07:15 - 22:30
Closed until further notice
Accessibility and mobility access
- Helpline Contact
- 08000 11 33 23
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
- Staff help available
- Yes
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Staff help available 05.20 - 01.00
Passenger Assistance meeting point is at the customer information desk in the front concourse or the ticket gates.
- Staff help available opening times
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Monday - Sunday 24 Hours a Day
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
This is a Category A access station. There is step free access to the main entrance and lifts to all platforms. Customers with wheelchairs who require assistance on graduated slopes should press the ticket gate 'assistance' button located at the bottom of the stairs near the self service ticket machines. To ensure availability of staff to assist, it is imperative that customers book assistance in advance.
This station has tactile paving at the edge of all platforms and at the bottom of all staircases.
- Wheelchairs available
- Yes
- Wheelchairs available open hours
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