Stations & on train
Avanti West Coast- c2c
- Caledonian Sleeper
- Chiltern Railways
- CrossCountry
- East Midlands Railway
- Elizabeth Line
- Eurostar
- Gatwick Express
- Grand Central
- Great Northern
- Great Western Railway
- Greater Anglia
- Heathrow Express
- Hull Trains
- Island Line
- LNER
- London Northwestern Railway
- London Overground
- London Southend Airport
- London Underground
- Lumo
- Merseyrail
- Network Rail
- Northern
- ScotRail
- South Western Railway
- Southeastern
- Southern
- Stansted Express
- Thameslink
- TransPennine Express
- Transport for Greater Manchester
- Transport for Wales
- West Midlands Railway
- Managing Director
- Mark Hopwood
- Head Office
- Phone
- 03457000125
- Fax
- 0
- Textphone number
- 1800108001971329 (For customers with hearing impairments)
- Address
-
Freepost GREAT WESTERN RAILWAY CUSTOMER SUPPORT
-
-
- - Email address
- [email protected]
- Network map
- Download network map
Support & information
- Customer services
- Primary Phone
- 03457000125
- Fax
- 0
- Textphone number
- 1800108001971329 (For customers with hearing impairments)
- Address
-
Freepost GREAT WESTERN RAILWAY CUSTOMER SUPPORT
.
.
. - Web address
- Great Western Railway - Customer Services
- Email address
- [email protected]
- Note
-
Opening hours
Monday to Sunday - 06:00 - 23:00
(Closed on Christmas Day.)
- Lost Property
- Address
-
Great Western Railway Lost Property Office
Bristol Temple Meads Station
Bristol
BS1 6QF - Web address
- Great Western Railway - Lost Property
- Email address
- [email protected]
- Note
-
Please register your lost property using the form on our website. It can take several days for items to turn up, we will let you know if they do.
- Assisted Travel
- Phone
- 08001971329
- Textphone number
- 18001 0800 197 1329 (For customers with hearing impairments)
- Web address
- Great Western Railway - Assisted Travel
- Note
-
Opening hours
Monday to Sunday - 06:00 - 23:00
(Closed on Christmas Day)
Ticketing & Fares
- Telesales
-
- Phone
- 03457000125
- Address
-
- Contact note
-
Allow three working days for delivery. A next day delivery can be arranged at £6 per transaction. Arrangements can be made at some stations to collect tickets (the card must be produced and the tickets signed for by the card holder).
Our telesales number is open only for Group booking, Isle of Scilly, Business direct Scholars, Night Riviera or help with pre-purchased tickets bought over the phone.
To buy standard tickets visit our website www.gwr.com or use our app.
Opening hours06:00 - 23:00 (except Christmas Day)
- Group Travel
- Phone
- 03457000125
- Contact note
-
Opening hours
08:00 - 18:00 Monday to Friday (except Christmas Day and Bank Holidays)
- Business Travel
- Phone
- 03457000125
- Textphone number
- - (For customers with hearing impairments)
- Seat reservations
- Available
- Penalty fares
On-board facilities
- Cycle policy
- View cycle policy for this train company
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Engineering works
- Service disruptions
- Amended Great Western Railway services to / from London Paddington on Sunday 27 November
- Amended 22:48 London Paddington to Swansea service on Wednesday 30 November and Thursday 1 December
- Amended evening / morning services between Reading and Guildford from Monday 28 November to Friday 2 December
- Amended morning / evening services between Liskeard and Lostwithiel from Monday 28 November to Thursday 1 December
- Buses replace evening trains to / from Newbury / Bedwyn from Monday 28 November to Thursday 1 December
- Amended 23:30 Cardiff Central to Bristol Temple Meads service from Monday 28 November to Thursday 1 December
- Amended 03:46 Swansea to London Paddington service on Monday 28 November
- Amended 07:55 Swansea to London Paddington service on Sunday 27 November
- Amended services between Plymouth / Par and Newquay / Penzance on Saturday 26 and Sunday 27 November
- No trains between Cardiff Central and Bridgend via Pontyclun on Sunday 27 November
- Amended evening services between Reading and Bath Spa on Sunday 27 November
- Amended morning Great Western Railway trains in the Westbury area on Sunday 27 November
- Buses replace trains between Reading and Guildford on Saturday 26 and Sunday 27 November
- Amended Great Western Railway trains in the Exeter Central / Exeter St Davids area on Saturday 26 and Sunday 27 November
- Amended 19:15 London Paddington to Swansea service on Saturday 26 November
- Amended 21:23 Portsmouth Harbour to Westbury service on Saturday 26 November
- Amended 00:34 London Paddington to Reading service on Saturday 26 November
- Amended 00:45 Oxford to Reading service on Saturday 26 November
- Amended late night services between Plymouth and Penzance from Monday 21 to Thursday 24 November
- Amended late night / early morning services to / from Bridgend from Monday 21 to Friday 25 November
- Amended Great Western Railway services to / from London Paddington on Sunday 20 November
- Amended late night / early morning services to / from Burnham / Taplow from Monday 21 to Friday 25 November
- Amended trains in the Cardiff Central area on Sunday 13 November
- Amended late night / early morning services between Exeter St David's and Exmouth from Monday 21 to Thursday 24 November
- Amended late night services to / from Oxford from Monday 21 to Friday 25 November
- Amended late night / early morning services to / from Pangbourne from Monday 21 to Friday 25 November
- Amended early morning services between Penzance and Plymouth on Monday 21 November
- Amended services between Reading and Redhill on Sunday 20 November
- Amended 06:03 Reading to Gatwick Airport service on Sunday 20 November
- Amended 20:43 and 21:43 London Paddington to Swansea services on Sunday 20 November
- Amended 08:58 Bristol Parkway to Swansea service on Sunday 20 November
- Amended 22:58 and 23:33 London Paddington to Bristol Temple Meads services on Sunday 20 November
- Buses replace Great Western Railway trains between Reading and Basingstoke on Sunday 20 November
- Buses replace trains between Cardiff Central and Bristol Temple Meads on Saturday 19 November
- Amended late night / early morning services to / from Burnham / Taplow on Saturday 19 and Sunday 20 November
- Amended late night services to / from Slough on Saturday 19 November
- Amended services between Newton Abbot and Paignton on Saturday 19 and Sunday 20 November
- Amended services between Plymouth and Penzance on Saturday 19 and Sunday 20 November
- Buses replace late night trains between Westbury and Frome on Wednesday 16 and Thursday 17 November
- Amended evening trains to / from Penzance from Monday 14 to Friday 18 November
- Amended 22:48 London Paddington to Swansea service from Monday 14 to Thursday 17 November
- Amended evening trains in the Cheltenham / Worcester area from Monday 14 to Thursday 17 November
- Amended early morning trains from Penzance on Monday 14 November
- Amended services in the Cardiff Central area on Sunday 13 November
- Buses replace trains in the Westbury area on Sunday 13 November
- Buses replace morning trains between Reading and Basingstoke on Sunday 13 November
- Amended 00:12 Marlow to Maidenhead service on Sunday 13 November
- Buses replace evening trains to / from Pangbourne on Sunday 13 November
- Buses replace trains between Par / St Austell and Falmouth Docks / Penzance on Saturday 12 and Sunday 13 November
- No trains between Newton Abbot and Paignton on Saturday 12 and Sunday 13 November
- Buses replace morning / evening trains to / from Burnham / Taplow on Saturday 12 and Sunday 13 November
- Amended morning services in the Newbury / Bedwyn area on Saturday 12 November
- Amended 00:45 Oxford to Reading service on Saturday 12 November
- Amended trains in the Cardiff Central / Newport area on Sunday 6 November
- Amended late night / early morning services between Reading and Gatwick Airport from Monday 7 to Friday 11 November
- Amended late night services to / from Penzance on Friday 11 November
- Amended 23:30 London Paddington to Didcot Parkway service on Friday 11 November
- Amended 23:50 London Paddington to Reading service on Friday 11 November
- Amended late night / early morning services between Swindon and Cheltenham Spa from Monday 7 to Friday 11 November
- Amended 22:32 and 23:32 London Paddington to Bristol Temple Meads services from Monday 7 to Thursday 10 November
- Amended late night / early morning services to / from Burnham / Taplow from Monday 7 to Wednesday 9 November
- Amended late night services between Severn Tunnel Junction and Patchway from Monday 7 to Thursday 10 November
- Amended early morning services between Penzance and London Paddington on Monday 7 November
- No trains between Bristol Temple Meads and Avonmouth / Severn Beach on Sunday 6 November
- Amended early morning services between Worcester Shrub Hill / Cheltenham Spa and Bristol Temple Meads on Sunday 6 November
- Buses replace trains between Reading and Guildford on Sunday 6 November
- Buses replace trains between Swansea and Carmarthen on Sunday 6 November
- Amended early morning services between Westbury / Swindon and Warminster on Sunday 6 November
- Amended 23:23 Newbury to Reading service on Sunday 6 November
- Amended services in the Exeter area on Saturday 5 November
- Buses replace trains between Truro and Falmouth Docks on Saturday 5 and Sunday 6 November
- Buses replace trains between Twyford and Henley-on-Thames on Saturday 5 and Sunday 6 November
- Buses replace trains between Newton Abbot and Torquay / Paignton on Saturday 5 and Sunday 6 November
- Buses replace trains between Southampton area on Saturday 5 and Sunday 6 November
- Amended service between Cheltenham Spa and Bristol Temple Meads on Sunday 6 November
- Buses replace trains between Par and Penzance on Saturday 5 and Sunday 6 November
- Amended services to / from London Paddington before 14:15 on Sunday 30 October
- Amended services to / from London Paddington late on Saturday 15 and all day on Sunday 16 October
- Buses replace trains between Ledbury and Hereford on Sunday 16 October
- Amended services in the Cardiff Central / Newport area before 16:15 on Sunday 16 October
- Amended 04:49 Hereford to London Paddington service on Monday 17 October
- Amended Great Western Railway services between in the Exeter Central / Exeter St Davids area on Saturday 15 and Sunday 16 October
- Amended late night / early morning Great Western Railway service from Monday 31 October to Friday 4 November
- Buses replace trains between Cheltenham Spa and Gloucester / Newport on Saturday 29 and Sunday 30 October
- No trains between Bristol Temple Meads and Avonmouth / Severn Beach on Sunday 30 October
- Amended 00:45 Oxford to Reading service on Saturday 29 October
- Buses replace early morning trains to / from Burnham and Taplow on Saturday 29 October
- Amended 23:23 Newbury to Reading service on Sunday 30 October
- Buses replace trains between Eastleigh and Bournemouth on Saturday 29 and Sunday 30 October
- Amended Great Western Railway service to / from Carmarthen on Saturday 29 and Sunday 30 October
- Amended services to / from London Paddington on Sunday 9 October
- Amended 07:38 Reading to Basingstoke service on Sunday 23 October
- Amended services between Reading and Redhill on Sunday 9 October
- Amended late night service via Westbury from Monday 24 to Thursday 27 October
- Amended late night / early morning Great Western Railway service to / from London Paddington from Monday 24 to Friday 28 October
- Buses replace evening / morning trains to / from Pangbourne from Monday 24 to Friday 28 October
- Amended late night / early morning service to / from Burnham and Taplow from Monday 24 to Friday 28 October
- Amended Great Western Railway service to / from London Paddington on Sunday 23 October
- Amended Night Riviera Sleeper services on Sunday 23 October
- No trains between Bristol Temple Meads and Avonmouth / Severn Beach on Sunday 23 October
- Buses replace trains between Ledbury and Hereford on Sunday 23 October
- Amended 20:43 and 21:43 London Paddington to Swansea services on Sunday 23 October
- Buses replace trains between Maidenhead and Marlow from Saturday 22 to Sunday 30 October
- Amended services to / from Burnham and Taplow on Saturday 22 and Sunday 23 October
- Buses replace trains to / from Southampton Central / Eastleigh on Saturday 15 and Sunday 16 October
- Amended late night services to / from Bristol Temple Meads / Taunton from Monday 17 to Thursday 20 October
- Amended 22:48 London Paddington to Swansea service on Wednesday 19 and Thursday 20 October
- Buses replace late night / early morning services between Reading and Guildford from Monday 17 to Friday 21 October
- Amended 21:21 Bristol Parkway to Portsmouth & Southsea service from Monday 17 to Thursday 20 October
- Buses replace late night trains in the Bedwyn area from Monday 17 to Friday 21 October
- Amended 23:30 Cardiff Central to Bristol Temple Meads service on Monday 17 and Tuesday 18 October
- Buses replace trains between Exeter St David's / Exeter Central and Exmouth on Sunday 16 October
- Amended early morning services in the Westbury area on Sunday 16 October
- No trains between Clifton Down and Avonmouth / Severn Beach on Saturday 15 and Sunday 16 October
- Amended services to / from Burnham / Taplow on Saturday 15 October
- Amended 00:45 Oxford to Reading service on Saturday 15 October
- Amended early morning / late night service to / from Burnham on Sunday 9 October
- Amended 23:45 Bristol Temple Meads to Frome service from Monday 10 to Thursday 13 October
- Amended 23:30 London Paddington to Didcot Parkway on Friday 14 October
- Amended late night / early morning trains to / from Oxford from Monday 10 to Friday 14 October
- Amended late night / early morning service to / from Burnham and Taplow from Monday 10 to Wednesday 12 and also Friday 14 October
- Amended 00:12 Marlow to Maidenhead service on Sunday 9 October
- Buses replace evening trains to / from Pangbourne on Sunday 9 October
- Amended early morning trains to / from Newbury on Sunday 9 October
- Amended 22:58 and 23:33 London Paddington to Bristol Temple Meads on Sunday 9 October
- Amended 12:27 Hereford to London Paddington service on Sunday 9 October
- Amended 21:23 Portsmouth Harbour to Westbury on Saturday 8 October
- Amended 23:45 Didcot Parkway to London Paddington on Saturday 8 October
- Buses replace trains between Reading / Basingstoke and Winchester / Southampton Central on Saturday 8 and Sunday 9 October
- Amended late night trains to / from Hereford / Worcester Shrub Hill from Monday 3 to Thursday 6 October
- Amended 22:48 London Paddington to Swansea from Monday 3 to Thursday 6 October
- Amended 23:42 Swindon to Cheltenham Spa from Monday 3 to Thursday 6 October
- Amended early morning service from Swansea on Sunday 2 October
- Amended late night service to / from Marlow on Sunday 2 October
- Amended service through Castle Cary from Saturday 1 to Tuesday 11 October
- Buses replace trains between Guildford and Redhill / Gatwick Airport on Saturday 1 and Sunday 2 October
- Amended 00:34 London Paddington to Reading on Saturday 1 October
- Amended 00:45 Oxford to Reading service on Saturday 1 October
- Amended services to / from Burnham and Taplow on Sunday 2 October
- Buses replace trains between Didcot Parkway and Oxford / Banbury on Saturday 1 and Sunday 2 October
- Amended evening / morning trains in the Gloucester / Cheltenham area on Thursday 29 and Friday 30 September
- Amended 22:48 London Paddington to Swansea service on Wednesday 28 and Thursday 29 September
- Buses replace evening trains to / from Barnstaple from Monday 26 to Thursday 29 September
- Amended evening / morning trains in the Cardiff Central area from Monday 26 to Friday 30 September
- Amended 23:42 Swindon to Cheltenham Spa service from Monday 26 to Thursday 29 September
- Buses replace late night trains in the Chippenham area from Monday 26 to Thursday 29 September
- Buses replace evening trains between Bristol / Bath and Westbury from Monday 26 to Thursday 29 September
- Buses replace evening / morning trains to / from Burnham / Taplow from Monday 26 to Friday 30 September
- Buses replace evening / morning trains to / from Pangbourne from Monday 26 to Friday 30 September
- Amended 23:30 Cardiff Central to Bristol Temple Meads service on Monday 26 and Tuesday 27 September
- Buses replace trains between Reading and Guildford on Sunday 25 September
- Amended evening services between Cardiff Central and Bridgend on Sunday 25 September
- Amended services to / from London Paddington on Sunday 25 September
- Amended 23:23 Newbury to Reading service on Sunday 25 September
- No direct trains between Patchway and Filton Abbey Wood after 18:00 on Saturday 24 September
- Buses replace trains between Yeovil Pen Mill and Weymouth from Saturday 24 until Friday 30 September
- Buses replace evening / morning trains to / from Burnham / Taplow on Saturday 24 and Sunday 25 September
- Amended 23:45 Didcot Parkway to London Paddington service on Saturday 24 September
- Amended morning services to / from / via Newbury on Saturday 24 September
- Buses replace trains to / from Pangbourne on Saturday 24 and Sunday 25 September
- Buses replace trains between Didcot Parkway and Oxford / Oxford Parkway / Hanborough / Banbury on Saturday 24 and Sunday 25 September
- Amended early morning Great Western Railway service to / from Gatwick Airport on Monday 19 September
- Amended 16:31 Barnstaple to Axminster service from Monday 19 to Friday 23 September
- Amended late night Great Western Railway service to / from Burnham on Sunday 18 September
- Buses replace trains between Bridgend and Port Talbot Parkway / Swansea on Sunday 18 September
- Buses replace trains between Bristol Temple Meads and Taunton from Sunday 18 to Friday 23 September
- No Great Western Railway service to / from Gatwick Airport on Sunday 18 September
- Amended 23:34 Reading to Gatwick Airport service on Saturday 17 September
- Amended 18:18 and 19:15 London Paddington to Swansea services on Saturday 17 September
- Buses replace trains between Salisbury and Southampton Central on Saturday 17 and Sunday 18 September
- Amended early morning services to / from Burnham / Taplow on Saturday 17 September
- Amended 00:45 Oxford to Reading service on Saturday 17 September
- Buses replace evening trains to / from Pangbourne on Sunday 18 September
- Buses replace trains between Didcot Parkway and Oxford / Hanborough / Banbury / Leamington Spa on Saturday 17 and Sunday 18 September
- Amended late night / early morning services between London Paddington and Swansea from Monday 19 to Thursday 22 September
- Amended late night / early morning services to / from Chippenham / Swindon from Monday 19 to Thursday 22 September
- Amended evening services to / from London Paddington from Monday 12 to Thursday 15 September
- Amended 23:45 Bristol Temple Meads to Frome service from Monday 12 to Thursday 15 September
- Amended evening / morning Great Western Railway services to / from Gatwick Airport from Monday 12 to Friday 16 September
- Amended 00:16 Marlow to Maidenhead service on Tuesday 13 and Wednesday 14 September
- Buses replace trains to / from Burnham / Taplow from Monday 12 to Friday 16 September
- Amended evening trains in the Exeter area on Monday 12 September
- Amended 23:30 London Paddington to Didcot Parkway service on Friday 16 September
- Amended 04:10 Didcot Parkway to Reading service on Monday 12 September
- Amended Night Riviera Sleeper services on Sunday 11 September
- Amended early morning trains between Reading and Basingstoke on Sunday 11 September
- Amended 00:12 Marlow to Maidenhead service on Sunday 11 September
- Buses replace evening trains to / from Pangbourne on Sunday 11 September
- Buses replace trains between Guildford and Gatwick Airport on Sunday 11 September
- Amended 23:34 Reading to Gatwick Airport service on Saturday 10 September
- Buses replace trains between Swansea and Carmarthen on Saturday 10 and Sunday 11 September
- Buses replace evening / morning trains between Cardiff Central and Bristol Parkway / Bristol Temple Meads on Saturday 10 and Sunday 11 September
- Buses replace evening / morning trains to / from Burnham / Taplow on Saturday 10 and Sunday 11 September
- Amended evening / morning trains in the Westbury area on Saturday 10 and Sunday 11 September
- Amended services to / from London Paddington on Saturday 10 and Sunday 11 September
- Buses replace trains between Didcot Parkway and Oxford / Hanborough / Banbury / Leamington Spa on Saturday 10 and Sunday 11 September
- Buses replace late night trains between Reading and Newbury / Bedwyn from Monday 5 to Friday 9 September
You are here:
- Home
- Stations & on train
- Train Operating Companies
- Great Western Railway
