London Euston (EUS)

Managed by Network Rail 

 
London Euston station
Euston Road
London
Greater London
NW1 2RT
 

Station facilities

  • Station seating facilities

    Station seating facilities

    Located by the entrance to platforms 16-18 

  • Trolleys

    Trolleys Yes

  • Refreshments

    Note Coffee shop Café Coffee kiosk Food vending machine Public House/Bar Food outlet (Seating available) Food outlet (Seating unavailable)

  • ATM machine

    ATM machine Located outside the station Located on concourse Located outside main entrance

  • Toilets

    Toilets

    These are located by the entrance to platforms 1-3

    There are also accessible showers located in the First Class Lounge, shared between Caledonian Sleeper and Avanti West Coast.

  • Pay phone

    Pay phone Cards and Coins

  • Internet

    Public Wi-Fi Yes

  • Post box

    Note

  • Tourist information office

    Tourist information office

    Transport for London Visitor Centre I located on the main concourse. 

  • Shops

    Shops

    Wide range of shops - see the Station Plan map.
 
 

London Euston

Stations made easy

Route planning around the station including maps and platforms

Show [EUS] route

 

Station Message: Alert!

​​​​​​​Euston station car park has now closed

Alternative parking can be found nearby at St Pancras station and there is some on-street parking in the area surrounding Euston station. For more information, you can contact the HS2 helpdesk on 08081 434434.

August Bank Holiday 2022

Engineering work will affect services to or from London Euston from Saturday 27 August to Monday 29 August. More details can be found here.

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
Yes
Storage location
On platform 18 at buffer end, West Colonnade opposite Sainsbury's, alongside station entrance, East Colonnade opposite M&S and to the rear of Nandos and Cafe Rouge
Storage spaces
415
Storage CCTV
Yes
PlusBike (cycle hire)

Car Park
No
Onward travel information

Buses are available from Euston bus station next to the railway station. All Transport for London buses are accessible by step free access.

More information about Transport for London buses can be found here

Taxi

The taxi rank is located beneath the station.

Accessible taxis

The route to the main taxi pick up point has steps, so anyone with mobility problems can use the disabled taxi pick up point reached via the lifts.

You can request assistance to and from the taxi rank can using the telephones at the top of the stairs and at the taxi set down point. Or by telephoning Mobility Assistance at London Euston on 0207 922 6482.

The main taxi rank is beneath the station and is reached via the lifts next to the main ticket office or the stairs by the entrance to the Underground.

Impaired mobility set down / pick up points available
Yes

Assistance is available to and from platforms, the car park and the taxi rank. You can request this from the Mobility Assistance Lounge Reception that can be found on the left hand side of the main entrance or from any member of staff. It is advised to use the Mobility assistance number at London Euston Station on 02079226482 if being booked on the day. It is preferred if assistance is booked 24 hour in advance using the following numbers of the train company you are travelling with.

Metro

Euston Underground station has access to the Northern Line and the Victoria Line. Lift access is available to the Underground ticket hall, however the Underground station itself has only escalators & stairs. Nearby Euston Square station has access to the Circle, Hammersmith & City and Metropolitan Lines. For more information on the accessibility on London Transport click here.

The Underground station is very busy, especially during the morning and evening peaks. It will likely be quicker for customers to walk or catch a bus to nearby Warren Street or King's Cross St. Pancras instead.

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:00 - 22:30
Saturday 06:00 - 22:00
Sunday 07:00 - 22:30

Advance bookings: Mon - Fri 0630 - 2100 Sat- 0830 - 2100 Sun 0730 - 2100

Location

The travel centre is on the left as you enter through the main entrance.

Advanced bookings are available:

Monday to Friday - 06:30 to 21:00
Saturday - 08:30 to 21:00
Sunday - 07:30 to 21:00

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Height adjusted ticket office counter note

Avanti West Coast have a height adjusted ticket counter which can be found in the ticket office on the left hand side of the Main Concourse when entering the station.

Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note
Mobility Assistance will help passengers buying tickets if required. 
Collection of pre-purchased tickets
Yes, from ticket machine
Oystercards
Get Oyster cards here
Yes
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes

Oyster Cards can be bought and topped up at the Underground station. 

Other Oyster transactions available from service ticket machines operated by London Northwestern Railway.

Smartcards
Smartcards issued
No
Smartcards top-up
Smartcards validators
No
Penalty fares
Penalty fares apply for West Midlands Trains London Overground 
London fare zone
Zone 1

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday,Tuesday,Wednesday,Thursday 04:30 - 01:30
Friday,Saturday 04:30 - 02:00
Sunday 05:15 - 01:30
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes

A dedicated Mobility Assistance Reception is located on the main concourse adjacent to the ticket office.

Monday-Saturday 07:00-23:00
Sunday 08:00-23:00

Left luggage
Yes
Excess Baggage Company
View Excess Baggage Company website
020 3468 4670
Left Luggage - Baggage Storage (Lockers). Situated at the top of the ramp to platforms 16 to 18. Mon - Sun 07:00 - 23:00.
Lost Property
Yes
Excess Baggage Company
Monday - Friday 09:00 - 17:30
Report a lost item online
0330 024 0215
Situated within left luggage on the main concourse between platform 16-18
Customer Services
Monday-Sunday 07:00-23:00 

Customers can seek information and assistance from the ticket office or the Mobility Assistance Reception.

Ticket gates
Yes
There are ticket gates at the entrances to platforms 1 - 3 & 8 - 11 and can be accessed by wide gates.
CCTV
Yes
Location for Rail Replacement Services

Go to Platform 2, there is a gate adjacent to the station from the main road. 

Facilities

 
ATM Machine
Yes
Located outside the station Located on concourse Located outside main entrance
First class Lounge
Yes

Located

Located on first floor, accessed via balcony.

Step free to access 

Yes a platform lift for mobility impaired customers.

Refreshments

First Class customers can find a comfy seat and enjoy complimentary soft drinks, light snacks and newspapers.

Lounge Availability

You can enjoy the First Class Lounge up to two hours (see Note below) before your outward journey and for an hour after your inward journey on the travel date shown on your ticket.

Note - Access time before your outward journey is reduced to one hour at peak times (15:00-19:00 on Thursdays and Fridays) for First Advance ticket holders only.

Tickets Accepted:

Avanti West Coast: Business, First Open or Advance First tickets. 

Caledonian Sleeper: First tickets.

 

You can only enter the lounge on the travel date shown on your ticket.

Please note that London Northwestern Railway first class tickets are not valid in this lounge.

 

Concessions for Standard Class sleeper customers

No

First class Lounge opening hours
Monday - Friday 06:45 - 23:00
Saturday 06:45 - 20:00
Sunday 10:00 - 23:00
Pay phones
Yes
Pay phones type
Cards and Coins
Post box
Yes
Public Wi-Fi
Yes
Find WiFi Hotspots around London Euston station
Refreshment facilities
Yes
Coffee shop Café Coffee kiosk Food vending machine Public House/Bar Food outlet (Seating available) Food outlet (Seating unavailable)
Shops
Yes
Type of shops available

Wide range of shops - see the Station Plan map.

Toilets
Yes
Toilets Location

These are located by the entrance to platforms 1-3

There are also accessible showers located in the First Class Lounge, shared between Caledonian Sleeper and Avanti West Coast.

Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
National key toilets location

These are located adjacent to the main public toilets, by the entrance to platforms 1-3.

Showers
Yes
Tourist Information Office
Yes
Tourist Information Office location

Transport for London Visitor Centre I located on the main concourse. 

Trolleys
Yes
Waiting Rooms
Yes
Waiting rooms location

Located by the entrance to platforms 16-18 

Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
Assisted travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline opening hours
Staff help available
Yes

Help is available from the Mobility Assistance Reception (if closed please use number on the reception door) or see any member of station staff. Mobility Assistance Reception is open 07:00-23:00 Monday to Saturday and 08:00-23:00 on Sunday. 

Disabled assistance is available to and from platforms, the car park and the taxi rank & drop off area. You can request this from the Mobility Assistance Reception that can be found on the main concourse between Boots & the ticket office or from any member of staff. It is preferred if assistance is booked 24 hour in advance using the following numbers of the train company you are travelling with:

Staff help available opening times
Monday,Tuesday,Wednesday 04:30 - 01:30
Friday,Saturday 04:30 - 02:00
Sunday 05:15 - 01:30
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Suitable for disabled passengers. Level access to all platforms via ramps. Lifts provided between concourse, taxi & car park and London Underground ticket hall.

Lift access is available to the Underground ticket hall, however the Underground station itself has only escalators & stairs. Nearby Euston Square station has step-free access Westbound only to the Circle, Hammersmith & City and Metropolitan Lines. For more information on the accessibility on London Transport click here.

Wheelchairs available
Yes
Wheelchairs available open hours

Station Map

 
Station plan

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