Canary Wharf (Elizabeth line) (CWX)
Managed by Elizabeth Line
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Canary Wharf (Elizabeth line)
Getting to and from the station
- Car Park
No- Onward travel information
-
Information to plan your onward journey is available in a printable format at www.nationalrail.co.uk
- Metro
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London Underground Jubilee Line and Docklands Light Railway.
- Port
-
Canary Wharf Pier can be found on the north bank of the River Thames and is located immediately next to Westferry Circus.
Ticket buying and collection
- Ticket Office
- No
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
An accessible ticket machine is located within the booking hall unpaid side.
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Yes, at ticket machine
- Use Oyster Pay as you go here
- Yes
-
Traveling with Contactless is available.
- Smartcards
- Smartcards issued
- No
- London fare zone
- Zone 2
Staffing and general services
- Information available from staff
- Yes - from help point
- Information services - opening times
-
Staff available from the first train to last train.
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
-
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
- Ticket gates
- Yes
-
Ticket gates are staffed from first to last train
- CCTV
- Yes
Facilities
- ATM Machine
- No
- Public Wi-Fi
- Yes
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0343 222 1234
- Assisted travel
-
We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
- Staff help available
- Yes
- Staff are available to assist from the first to last train.
- Staff help available opening times
- Ramp for train access
- No
- Step free access coverage
- Yes
- Step free access note
-
- Accessibility Category A. This station has step-free access to all platforms.
- Staff assistance is always available.
- Accessible seating is available on platforms A and B.
- Wheelchairs available
- Yes
- Wheelchairs available open hours
-
Staff are available to assist from the first to last train.
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