Glasgow Queen Street (GLQ)
Managed by ScotRail
Station facilities
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Station seating facilities
Station seating facilities Inside the station next to the ticket office
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Trolleys
Trolleys Yes -
Refreshments
Note Mobile coffee van -
ATM machine
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Toilets
Toilets The toilet is located on the concourse. Toilet facilities are only available during station opening hours. On Sundays the toilets close at 23:00. Radar - National Key Scheme -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Glasgow Queen Street
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
- Car Park
- Address
-
-
-
- Opening hours
- Free of charge
- No
- CCTV Coverage
- No
- Onward travel information
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for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
The bus stop for ScotRail service 398 between Glasgow Central, Buchanan Bus Station and Glasgow Queen Street is located in front of the station on West George Street
- Taxi
- visit www.traintaxi.co.uk for details of taxis available for hire
- Impaired mobility set down / pick up points available
- No
- Metro
- Interchange station for SPT Subway
- Airport
- An express bus service links Glasgow city centre with Glasgow Airport. For details, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday - Friday 05:10 - 23:55
Saturday 05:10 - 23:55
Sunday 07:10 - 23:55
- Location
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Off Site situated on Dundas Street directly across from the main entrance to the station
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Smartcards validators
- Yes
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
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Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 05:10 - 23:55
Sunday 07:10 - 23:55
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- Left luggage
- Yes
- Lost Property
- Yes
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Monday - Sunday 07:00 - 22:00
- ScotRail Lost Property and Luggage
- 03301 092 833
- Customer Services
- Ticket gates
- Yes
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Tickets gates to all platforms
- CCTV
- Yes
- Location for Rail Replacement Services
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Buses pick up/drop off from the bus stop on the bridge at Cathedral Street
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Mobile coffee van
- Toilets
- Yes
- Toilets Location
- The toilet is located on the concourse. Toilet facilities are only available during station opening hours. On Sundays the toilets close at 23:00. Radar - National Key Scheme
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- Trolleys
- Yes
- Waiting Rooms
- Yes
- Waiting rooms location
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Inside the station next to the ticket office
- Waiting rooms opening hours
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Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 07:00 - 22:00
Sunday 08:00 - 22:00
Accessibility and mobility access
- Helpline Contact
- Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
- Staff help available
- Yes
- Staff help available opening times
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Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:00 - 00:00
Sunday 07:30 - 00:00
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the Information Desk on Concourse.
- Wheelchairs available
- Yes
- Wheelchairs available open hours
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