Derby

Shelter

Waiting Room
Wheelchair users can access all visitor areas and move around without obstruction.
There are no entry doors.
The floor surfaces are slip resistant.
There is space for a wheelchair user to pull up alongside a seated companion.
There is space for an assistance dog to rest.

Cycles are stored in Racks
How many cycle racks: 96
The cycle racks are covered.

How many are there: 3

Pumpkin Cafe
The approach to the building will not cause difficulty for any users.
There is one entrance into the building.
A wheelchair user can enter the building unaided.
Please be aware thecounter may be too high for some users.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.

The ticket machine accepts coins and payment cards.
How many of this type of machine are there: 1
Prepaid tickets can be collected.

The vending machine contains sweets. The vending machine contains cold drinks. The vending machine contains food.

The vending machine contains sweets. The vending machine contains cold drinks. The vending machine contains food.

Photos

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.2
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

This machine is for the collection of pre-paid tickets only.
How many of this type of machine are there: 3
Prepaid tickets can be collected.

Costa Coffee
The approach to the building will not cause difficulty for any users.
There is one entrance into the building.
A wheelchair user can enter the building unaided.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.
There are double doors.

WHSmith
The approach to the building will not cause difficulty for any users.
There is one entrance into the building.
A wheelchair user can enter the building unaided.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.

Upper Crust and Heros Bar
The approach to the building will not cause difficulty for any users.
There is more than one entrance into the building.
The main entrance is the most accessible for wheelchair users.
Please detail the location of the most suitable entrance for wheelchair users.:
The most accessible leads in from the ticket hall.
A wheelchair user can enter the building unaided.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.

Cycles are stored in Racks
How many cycle racks: 16
The cycle racks are covered.

The ticket machine accepts payment cards only.
How many of this type of machine are there: 2
Prepaid tickets can be collected.

The ticket machine accepts coins and payment cards.
How many of this type of machine are there: 2
Prepaid tickets can be collected.

How many individual seats (Benches count as 1): 16

The vending machine contains sweets. The vending machine contains cold drinks. The vending machine contains food.

The vending machine contains sweets. The vending machine contains hot drinks. The vending machine contains cold drinks. The vending machine contains food.

How many individual seats (Benches count as 1): 8

How many individual seats (Benches count as 1): 8

How many individual seats (Benches count as 1): 16

The vending machine contains sweets. The vending machine contains cold drinks. The vending machine contains food.

The vending machine contains sweets. The vending machine contains cold drinks. The vending machine contains food.

How many individual seats (Benches count as 1): 16

How many individual seats (Benches count as 1): 16

Pumpkin Cafe and WHsmith
The approach to the building will not cause difficulty for any users.
There is one entrance into the building.
A wheelchair user can enter the building unaided.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.
There are double doors.

How many individual seats (Benches count as 1): 12

How many individual seats (Benches count as 1): 8

How many individual seats (Benches count as 1): 12

This machine is for the collection of pre-paid tickets only.
How many of this type of machine are there: 1
Prepaid tickets can be collected.

North Drop Off
The drop off point is clearly signed from the main entrance and/or from the approach to the station.
There is enough room to accommodate safe side and rear loading.
Please be aware that there is not direct level access from the drop off point to the pavement or designated pedestrianised area.
Please be aware there is a small lip still present on the drop kerb leading to the entrance.
The footpath routes from the designated parking/drop off point are on an even surface.
The route from the designated drop off point is Level.

There are male toilet facilities available.

There are female toilet facilities available.

Taxi

Lift from Ticket Hall to Footbridge
The lift car dimensions are sufficient for a wheelchair user and their companion.
The lift has audible announcements.
There is an audible tone when the level is reached but no announcements.
The buttons are also in Braille.
There is an emergency alarm button in easy reach for all users.
What is the height of the handrail in metres: 0.95
The lift has a separate entrance and exit door.

There are unisex accessible toilet facilities available.
The door width is adequate.
The main entrance doors of the toilet are not automatic.
The entrance door to the toilet opens out.
The door is light enough to open easily.
The toilets are kept locked.
The toilets require a RADAR Key.
The toilets are not on level access.
Please be aware there is a lip at the threshold.
The toilet layout is suitable for right-handed transfers.
There are grab rails present.
There are vertical grab rails on either side of the wash basin.
There is an assistance alarm provided.
There are no baby change facilities available.

Waiting Room
Wheelchair users can access all visitor areas and move around without obstruction.

Unable to assess at time of audit.

There are female toilet facilities available.
The toilet doors open inwards.
There are no accessible toilet facilities.
There are other accessible toilets at the station
There are no baby change facilities available.

Drop Off
The drop off point is clearly signed from the main entrance and/or from the approach to the station.
There is enough room to accommodate safe side and rear loading.
There is direct level access from the drop off point to the pavement or designated pedestrianised area.
The footpath routes from the designated parking/drop off point are on an even surface.
The route from the designated drop off point is Level.

Lift to Footbridge
The lift car dimensions are sufficient for a wheelchair user and their companion.
The lift has audible announcements.
There is an audible tone once the level has been reached but no voice announcements.
The buttons are also in Braille.
There is an emergency alarm button in easy reach for all users.
What is the height of the handrail in metres: 900
The lift has a separate entrance and exit door.

There is a single door.
The door is automatic.
The door(s) slide open.
The doorway is wide enough for all users.

There are female toilet facilities available.

Unable to assess at time of audit.

There are male toilet facilities available.

Waiting Room
Wheelchair users can access all visitor areas and move around without obstruction.

Lift for Platforms 2 and 3

There are unisex accessible toilet facilities available.
The door width is adequate.
The main entrance doors of the toilet are not automatic.
The entrance door to the toilet opens out.
Some visitors may find the door pressures too heavy. The location is aware of this and is reviewing the pressures. Should you require assistance please speak to a member of staff.
The toilets are kept locked.
The toilets require a RADAR Key.
The toilets are not on level access.
There is a small incline and a lip at the threshold.
The toilet layout is suitable for left-handed transfers.
There are grab rails present.
There are vertical grab rails on either side of the wash basin.
There is an assistance alarm provided.

There are male toilet facilities available.

There are female toilet facilities available.

Lift for Platforms 4, 5 and 6

There are male toilet facilities available.
The toilet doors open inwards.
There are no accessible toilet facilities.
There are other accessible toilets at the station
There are no baby change facilities available.

There are unisex accessible toilet facilities available.
The main entrance doors of the toilet are not automatic.
The entrance door to the toilet opens out.
The toilets are kept locked.
The toilets require a RADAR Key.

Pride Park Entrance B
This is an entrance and exit.
There is no safe crossing.

Ticket Counter

Pride Park Entrance A
This is an entrance and exit.
There is no safe crossing.

Main Entrance
This is an entrance and exit.
There is a Pelican crossing.

Ticket Gates Entry Only
Staff are available at the ticket gates to provide assistance.

Ticket Gates Exit Only
Staff are available at the ticket gates to provide assistance.
An accessible ticket gate entrance is not provided.
Access can be gained when the ticket gates are unmanned.
The ticket gate is automatic.

Info Desk

Ramp

Footpath

Noble street

Midland Road

Ramp from Car Park
Distance in metres: 15
The ramp has a moderate gradient.

Stairs to Footbridge
The stairs are not outdoors.
Number of Steps: 8,7,9,7
There is a visual contrast between the step edge and the tread.

Stairs to Footbridge
The stairs are not outdoors.
Number of Steps: 8,7,9,7
There is a visual contrast between the step edge and the tread.

Paved Area

Stairs for Platforms 4a and 6a
The stairs are not outdoors.
Number of Steps: 9,9,9
There is a visual contrast between the step edge and the tread.

Stairs for Platforms 4b and 6b
The stairs are not outdoors.
Number of Steps: 9,9,9
There is a visual contrast between the step edge and the tread.

Stairs from ticket hall to footbridge
The stairs are not outdoors.
Number of Steps: 16,10
There is a visual contrast between the step edge and the tread.

Stairs from ticket hall to footbridge
The stairs are not outdoors.
Number of Steps: 16,10
There is a visual contrast between the step edge and the tread.

Stairs for Platforms 2b and 3b
The stairs are not outdoors.
Number of Steps: 9,9,9
There is a visual contrast between the step edge and the tread.

Ramp
Distance in metres: 35
The ramp has a very steep gradient.

Ramp
Distance in metres: 35
The ramp has a very steep gradient.

Ramp
Distance in metres: 35
The ramp has a very steep gradient.

Stairs for Platforms 4a and 5a The stairs are not outdoors. Number of Steps: 9,9,9 There is a visual contrast between the step edge and the tread.

Ticket Gates on bridge Staff are available at the ticket gates to provide assistance.

Landing

Staff Area

Landing

First Class Lounge
Wheelchair users can access all visitor areas and move around without obstruction.

Platform Number: 5
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards do not show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Carrington Street.

Subway

Lift and stair lobby
There is no staff assistance available.
Wheelchair users can get to all areas of the hall.
There are arrivals information screens.
There are departure information screens.

Bus stops and access route

Midland Hotel

Platform Number: 1b There is staff assistance available on the platform. There are train announcements. There are display boards on this platform. The display boards show the next departure. The display boards do not show the next few departures. Boarding ramps are available – please contact the station operator to book assistance.

Platform Number: 2a There is staff assistance available on the platform. There are train announcements. There are display boards on this platform. The display boards show the next departure. The display boards do not show the next few departures. Boarding ramps are available – please contact the station operator to book assistance.

Service Yard

Platform Number: 3a There is staff assistance available on the platform. There are train announcements. There are display boards on this platform. The display boards show the next departure. The display boards do not show the next few departures. Boarding ramps are available – please contact the station operator to book assistance.

Platform Number: 4b There is staff assistance available on the platform. There are train announcements. There are display boards on this platform. The display boards show the next departure. The display boards do not show the next few departures. Boarding ramps are available – please contact the station operator to book assistance.

Railway Terrace

Platform Number: 5b There is staff assistance available on the platform. There are train announcements. There are display boards on this platform. The display boards show the next departure. The display boards do not show the next few departures. Boarding ramps are available – please contact the station operator to book assistance.

Platform Number: 2b
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards do not show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Roundhouse Road

Short Stay Car Park The car park is close to the building. No of Accessible spaces: 3 There is no vehicle height restriction barrier at the entrance to the car park. There is a safe accessible route to the pavement or designated pedestrianised zone from the parking bay. A wheelchair user can get from the parking area to the station without assistance. The car park surface is smooth and even. The footpath routes from the designated parking/drop off point are on an even surface.

Paved Area

Platform Number: 6b
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards do not show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Platform Number: 4a There is staff assistance available on the platform. There are train announcements. There are display boards on this platform. The display boards show the next departure. The display boards do not show the next few departures. Boarding ramps are available – please contact the station operator to book assistance.

Ticket Hall There is staff assistance available. There are seats available for people to rest. Wheelchair users can get to all areas of the hall. There are arrivals information screens. There are departure information screens.

Paved Area

Platform Number: 1a There is staff assistance available on the platform. There are train announcements. There are display boards on this platform. The display boards show the next departure. The display boards do not show the next few departures. Boarding ramps are available – please contact the station operator to book assistance.

South Car Park
The car park is close to the building.
No of Accessible spaces: 3
There is no vehicle height restriction barrier at the entrance to the car park.
There is a safe accessible route to the pavement or designated pedestrianised zone from the parking bay.
A wheelchair user cannot get from the parking area to the station without assistance.
The pavement that provides access to the station does not have a dropped kerb meaning wheelchairs users would need to cross through the staff and hotel parking area which is very uneven.
The car park surface is smooth and even.
The footpath routes from the designated parking/drop off point are on an even surface.

Platform Number: 6a
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards do not show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Bridge

Staff Parking

The car park is close to the building. Accessible spaces: 7
There is no vehicle height restriction barrier at the entrance to the car park. There is a safe accessible route to the pavement from the parking bay.

The Roundhouse

Pride Park Car Park
No of Accessible spaces: 11