London Cannon Street (CST)
Managed by Network Rail
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
Note Food outlet (Seating available) -
ATM machine
-
Toilets
Toilets These are beside the ticket office located near platform 7. There are also a baby changing facilities here -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
-
Tourist information office
-
Shops
Shops Wide range of shops
London Cannon Street
Getting to and from the station
- Car Park
No- Onward travel information
-
Buses can be found on near by streets. All Transport for London buses are accessible by step free access.
More information about Transport for London buses can be found here
- Taxi
- On Cloak Lane off Dowgate Hill, left on exiting main station entrance
- Accessible taxis
-
Accessible taxis are located on Dowgate Hill, left of the station.
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:00 - 10:00
15:00 - 19:00
Saturday - Sunday 06:00 - 10:00
15:00 - 19:00
- Location
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On concourse
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Height adjusted ticket office counter note
-
All ticket counters have been lowered at this station.
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
Available during station opening hours
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Yes, at ticket machine
- Use Oyster Pay as you go here
- Yes
- Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Smartcards validators
- Yes
-
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
- London fare zone
- Zone 1
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- No
- Lost Property
- Yes
- Southeastern
- Customer Services
-
Available during station opening hours
- Ticket gates
- Yes
- There are ticket gates on all platforms. All platforms can be accessed by wide ticket gates.
- CCTV
- Yes
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
-
Available during station opening hours
- Refreshment facilities
- Yes
- Food outlet (Seating available)
- Shops
- Yes
- Type of shops available
- Wide range of shops
- Toilets
- Yes
- Toilets Location
- These are beside the ticket office located near platform 7. There are also a baby changing facilities here
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
-
These are located near platform 7 and are operated by a radar key.
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
- Staff help available
- Yes
- Available during station opening hours. Help is available at the ticket office and by contacting any member of station staff. Mobility assistance is available between all platforms. Ring 0800 783 4524 for disability assistance at this station.
- Staff help available opening times
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
There is step free access to the left of the front entrance on Cannon Street. A lift opposite platform 1 connects the upper and lower concourses
- Wheelchairs available
- Yes
- Wheelchairs available open hours
-
During station opening hours.
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