c2c (CC)

08/07/2022 10:12:27 AM
http://www.c2c-online.co.uk

Information last updated 08 September 2022 11:34

Company Information

Managing Director
Rob Mullen 
Head Office
 
Phone
03457444422 
Fax
01603 214517 
Textphone number
03457444422 (For customers with hearing impairments)
Address
2nd Floor,
Cutlers Court,
115 Houndsditch - London

EC3A 7BR
Email address
[email protected]  
Network map
Download network map c2c map PDF

Support & information

Customer services
 
Primary Phone
03457444422
Fax
01603 214 517
Textphone number
03457444422 (For customers with hearing impairments)
Address
c2c
FREEPOST ADM3968
Southend

SS1 1ZS
Web address
C2C
Email address
[email protected]
Note

Opening hours

Monday to Friday - 08:00 - 20:00

Saturday, Sunday and Bank Holidays: 09:00 - 16:00 

Closed: Christmas Day and Boxing Day

Lost Property
 
Phone
03457444422
Address
c2c Rail
Westcliff Station, Station Road
Westcliff-on-Sea

SS0 7SB
Web address
C2C - Lost Property
Email address
[email protected]
Note
Opening hours
Monday to Friday - 08:00 - 20:00
Saturday, Sunday and Bank Holidays: 09:00 - 16:00

Closed
Christmas Day and Boxing Day
Assisted Travel
 
Phone
03457444422
Textphone number
03457444422 (For customers with hearing impairments)
Address
c2c
FREEPOST ADM3968
Southend

SS1 1ZS
Web address
c2c Assisted Travel
Email address
[email protected]
Note

Opening hours

24 hours a day with the exception of Christmas Day

Outside of normal Customer Relations hours, the call will forward to our support team at National Rail Enquiries who will take details of your requirements and then will contact our Control Centre.

Ticketing & Fares

Telesales

We would be happy to help you with after sales support should you have any problems buying tickets from our website. 

Phone
03457444422
Address
c2c
FREEPOST ADM3968
Southend
SS1 1ZS
Web address
C2C - Tickets & Fares
Email address
[email protected]
Contact note
Opening Hours 
Monday to Friday 08.00 - 20.00
Saturday, Sunday and Bank Holidays: 09:00 - 16:00

Closed
Christmas Day and Boxing Day
Group Travel
 
Phone
03457444422
Address
c2c
FREEPOST ADM3968
Southend
SS1 1ZS
Web address
c2c - Group Travel
Business Travel
 
Phone
03457444422
Textphone number
- (For customers with hearing impairments)
Address
c2c
FREEPOST ADM3968
Southend
SS1 1ZS
Email address
[email protected]
Seat reservations
Not available
Penalty fares
View penalty fares policy for this train company
Buying tickets on the train
Tickets are not available for purchase on board trains

On-board facilities

Engineering works

Service disruptions
Amended c2c services on Saturday 26 and Sunday 27 November
No evening trains to / from London Fenchurch Street from Monday 28 November to Thursday 1 December
Buses replace trains between Barking and Upminster / Grays / Pitsea on Sunday 20 November
Amended services to / from London Liverpool Street on Saturday 19 and Sunday 20 November
Amended c2c service to / from London Liverpool Street on Saturday 12 and Sunday 13 November
Buses replace evening trains between Southend Central and Shoeburyness from Monday 14 to Thursday 17 November
No c2c services to / from London Liverpool Street on Sunday 2 October
Amended c2c services to / from London Fenchurch Street from Monday 7 to Friday 11 November
Amended services between Grays and Shoeburyness on Sunday 6 November
Buses replace trains between Pitsea and Shoeburyness on Saturday 5 and Sunday 6 November
Buses replace trains between Upminster and Pitsea via Rainham / Grays until 20:00 on Sunday 30 October
Buses replace trains between Pitsea and Southend Central / Shoeburyness on Saturday 29 and Sunday 30 October
Buses replace late night / early morning trains between Stanford-le-Hope and Pitsea from Monday 24 to Friday 28 October
No c2c service to / from London Liverpool Street on Sunday 23 October
Buses replace trains between Leigh-on-Sea and Shoeburyness on Saturday 22 and Sunday 23 October
Buses replace trains between Upminster and Grays / Pitsea on Saturday 22 and Sunday 23 October
No late night / early morning services to / from London Fenchurch Street from Monday 17 to Friday 21 October
Buses replace trains between Leigh-on-Sea and Shoeburyness on Sunday 16 October
Buses replace trains between Upminster and Grays / Pitsea on Saturday 15 and Sunday 16 October
Amended service to / from Grays on Saturday 8 and Sunday 9 October
Buses replace late night / early morning trains between Grays and Pitsea from Monday 3 to Friday 7 October
No late night trains to / from London Fenchurch Street from Monday 26 to Thursday 29 September
Buses replace trains in the Upminster area on Saturday 24 and Sunday 25 September
Amended service to / from Grays on Sunday 18 September
Buses replace trains between Basildon and Shoeburyness on Sunday 18 September
Buses replace late night / early morning trains between Upminster and Grays / Pitsea from Monday 19 to Friday 23 September
Buses replace early morning trains between Laindon / Stanford-le-Hope and Leigh-on-Sea from Tuesday 13 to Friday 16 September
Buses replace trains between Leigh-on-Sea and Shoeburyness on Sunday 11 September
No c2c trains to / from London Liverpool Street on Sunday 11 September
Buses replace trains to / from / via Grays on Sunday 11 September
No late night / early morning c2c services to / from London Fenchurch Street from Monday 5 to Friday 9 September