Business Travellers

National Rail offers a lot of information relevant to business travellers. Whether you are a regular traveller or not, our up-to-date, real-time information can assist you with planning and making your journey.

TrainTracker 03457 48 49 50

Our automated speech recognition service offers live arrival / departure board information, Timetable and fares information over the phone with no wait time. TrainTracker™ can only give direct train services, it doesn’t offer whole journey planning. Please Note: calls to TrainTracker may be monitored for quality and training purposes.

Alert Me by Messenger

Our new tool provides personalised up-to-date travel information during periods of disruption to be sent to you directly via Facebook Messenger.

Information includes:

  • Updates on delays or disruptions for your journey and whether you are eligible for compensation
  • Alternative trains should your train be delayed or cancelled
  • Crowding information when stations and services are busy

Users can simply choose to sign up via the ‘Keep Me Updated’ button on Journey Planner results or in Live Departure Boards to receive notifications, or search for 'National Rail' in Messenger app.

Onboard Wi-Fi Provision on Trains

Many routes on the UK mainland rail system have facilities on-board trains to assist you with your journey. On board Wi-Fi and charger/power outlets for laptop computers are examples of this. Check out our train operating companies Wi-Fi page for more information on availability and fares.

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Business Inclusive Tickets

Tickets (often First Class) are available for selected journeys that combine travel with features such as car parking, meals/refreshments and travel in London Underground Zone 1.

National Rail website

The National Rail website can be viewed on tablets, as both a mobile version and full website, and other internet capable devices. We also have other mobile friendly services to assist you in planning and making your journey when you are already on the move, such as the National Rail App, available for free from Play Store and App Store.

Rail Warrant Accounts

The Rail Warrant Account provides a service for businesses and organisations allowing access to rail travel anywhere on the National Rail network.

The account is designed for convenience allowing your organisation to purchase tickets for clients, staff etc without having to write out cheques, use cash or ask the travellers themselves to pay and then claim back the cost.

The Rail Warrant Account allows travel by rail at short notice and also allows the account holder a credit period of approximately four to six weeks from when a ticket is purchased to payment being made.

For further information please visit

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Last updated:   06 July 2021