Birmingham Snow Hill (BSW)
Managed by West Midlands Railway
Station facilities
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Station seating facilities
Station seating facilities -
Trolleys
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Refreshments
Note Coffee kiosk Food outlet (Seating unavailable) -
ATM machine
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Toilets
Toilets The Ladies toilets are located in the Waiting Room on Platform 3 and also on Platform 2. The Gents toilets are located on Platform 2 and Platform 3. The National key toilets are located on Platform 1 and 3; these toilets are operated by a RADAR key. The RADAR key is available from station staff upon request. The toilet facilities are only available from the first to last service. -
Pay phone
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Internet
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Post box
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Tourist information office
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Shops
Shops
Birmingham Snow Hill
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
- Car Park
Birmingham Snow Hill (Council Managed)- Operator
- Local Council
- Address
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- Opening hours
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Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:00 - 23:30
Sunday 09:00 - 21:00
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
- Number of spaces
- 800 with 6 accessible spaces available
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £10.80
- Off peak rate
- £3.00
- Hourly rate
- £1 for 1 hour, £2.10 for 2 hours, £3 for 3 hours, £4.10 for 4 hours, £6.20 for 6 hours
- 3 Monthly rate
- £851.00
- 6 Monthly rate
- £1683.00
- Annual rate
- £3003.00
- CCTV Coverage
- Yes
- Onward travel information
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Information to plan your onward journey is available in a printable format here
- Taxi
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BBs 0121 693 3333 TOA 0121 427 8888
- Accessible taxis
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Accessible taxis are not available
- Impaired mobility set down / pick up points available
- Yes
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At station front on Colmore Row.
- Metro
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The Midland Metro (tram) platform is adjacent to Station for services towards Wolverhampton. For details: www.travelmetro.co.uk
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday, Tuesday, Wednesday, Thursday 06:00 - 21:00
Friday 06:00 - 23:00
Saturday 07:00 - 23:00
Sunday 08:00 - 20:00
None
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Height adjusted ticket office counter note
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None
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
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A Ticket Vending Machine is available on the station concourse, by the Ticket Office.
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Customer Services
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Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 – 19:00 Saturday and Sunday: 08:00 – 16:00 Bank Holidays: 08:00 – 16:00 except Christmas Day and Boxing Day.
**Birmingham Snow Hill is accredited by the Secure Station Scheme**
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
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In the event of engineering the bus/coach will collect from: Bus Stop SH4, at the front of the station on Colmore Row.
Facilities
- ATM Machine
- No
- Refreshment facilities
- Yes
- Coffee kiosk Food outlet (Seating unavailable)
- Shops
- Yes
- Toilets
- Yes
- Toilets Location
- The Ladies toilets are located in the Waiting Room on Platform 3 and also on Platform 2. The Gents toilets are located on Platform 2 and Platform 3. The National key toilets are located on Platform 1 and 3; these toilets are operated by a RADAR key. The RADAR key is available from station staff upon request. The toilet facilities are only available from the first to last service.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- Waiting Rooms
- Yes
- Waiting rooms opening hours
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Monday - Sunday 07:00 - 23:00
Accessibility and mobility access
- Helpline Contact
- 0800 0248998
- Assisted travel
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We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
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Monday - Sunday 24 Hours a Day
24 hours, 7 days a week (except Christmas Day and Boxing Day)
- Staff help available
- Yes
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This station is fully staffed. Your assistance will be provided by station staff.
- Staff help available opening times
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Monday, Tuesday, Wednesday, Thursday 06:00 - 21:00
Friday 06:00 - 23:00
Saturday 07:00 - 23:00
Sunday 08:00 - 20:00
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office.
- Wheelchairs available
- Yes
- Wheelchairs available open hours
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