South Western Railway / Island Line

 

Train Type

Class 158 (2 carriage diesel unit)

Routes operated

London Waterloo to Bristol Temple Meads / Exeter St David's / Salisbury

Brokenhurst to Lymington

Salisbury to Romsey to Chandlers Ford to Southampton Central to Romsey to Salisbury and other local services

Accommodation for wheelchair users in First Class? No
First Class accessible toilet? No
Accommodation for wheelchair users in Standard Class? 1
Standard Class accessible toilet? 1
Standard toilet? Yes
Boarding ramp available? Yes
Priority seating? Yes
Audible information? Yes
Visual information? Yes
Customer service staff available onboard? Yes

 

Train Type

Class 159 (3 carriage diesel unit)

Routes operated

London Waterloo to Salisbury / Exeter St Davids

Salisbury to Bristol Temple Meads / Frome

Accommodation for wheelchair users
in First Class?
No
First Class accessible toilet? No
Accommodation for wheelchair users
in Standard Class?
1
Standard Class accessible toilet? 1
Standard toilet? Yes
Boarding ramp available? Yes
Priority seating? Yes
Audible information? Yes
Visual information? No
Customer service staff available
onboard?
Yes

 

Train Type

Class 442 (5 carriage electric unit)

Routes operated

London Waterloo to Portsmouth Harbour

Accommodation for wheelchair users
in First Class?
TBC
First Class accessible toilet? TBC
Accommodation for wheelchair users
in Standard Class?
TBC
Standard Class accessible toilet? TBC
Standard toilet? TBC
Boarding ramp available? TBC
Priority seating? TBC
Audible information? TBC
Visual information? TBC
Customer service staff available
onboard?
TBC

 

Train Type

Class 444 (4 carriage electric unit)

Routes operated

London Waterloo to Alton / Portsmouth Harbour / Weymouth

Accommodation for wheelchair users
in First Class?
No
First Class accessible toilet? No
Accommodation for wheelchair users
in Standard Class?
2
Standard Class accessible toilet? 1
Standard toilet? Yes
Boarding ramp available? Yes
Priority seating? Yes
Audible information? Yes
Visual information? Yes
Customer service staff available
onboard?
Yes

 

Train Type

Class 450/1 (4 carriage electric unit)

Routes operated

London Waterloo to Alton / Basingstoke / Guildford / Hounslow / Portsmouth Harbour / Reading / Weybridge / Weymouth

Ascot to Guildford

Brokenhurst to Lymington

Portsmouth Harbour to Southampton Central

Accommodation for wheelchair users in First Class? No
First Class accessible toilet? No
Accommodation for wheelchair users in Standard Class? 2
Standard Class accessible toilet? 1
Standard toilet? Yes
Boarding ramp available? Yes
Priority seating? Yes
Audible information? Yes
Visual information? Yes
Customer service staff available onboard? Yes

 

Train Type

Class 450/5 (4 carriage electric unit)

Routes operated

London Waterloo to Windsor & Eton Riverside

Accommodation for wheelchair users
in First Class?
No
First Class accessible toilet? No
Accommodation for wheelchair users
in Standard Class?
2
Standard Class accessible toilet? 1
Standard toilet? Yes
Boarding ramp available? Yes
Priority seating? Yes
Audible information? Yes
Visual information? No
Customer service staff available
onboard?
Yes

 

Train Type

Class 455 (4 carriage electric unit)

Routes operated

London Waterloo to Chessington / Dorking / Guildford / Hampton Court / Hounslow / Kingston / Shepperton / Woking

Accommodation for wheelchair users in First Class? N/A
First Class accessible toilet? N/A
Accommodation for wheelchair users in Standard Class? 2 (plus 2 flexible spaces)
Standard Class accessible toilet? No
Standard toilet? No
Boarding ramp available? Yes - At stations
Priority seating? Yes
Audible information? Yes
Visual information? Yes
Customer service staff available onboard? Yes

 

Train Type

Class 456 (4 carriage electric unit)

Routes operated

London Waterloo to Alton / Aldershot / Ascot / Guildford / Richmond

Accommodation for wheelchair users
in First Class?
N/A
First Class accessible toilet? N/A
Accommodation for wheelchair users
in Standard Class?
2
Standard Class accessible toilet? No
Standard toilet? No
Boarding ramp available? Yes - At stations
Priority seating? Yes
Audible information? Yes
Visual information? Yes
Customer service staff available onboard? Yes

 

Train Type

Class 458 (5 carriage electric unit)

Routes operated

London Waterloo to Reading / Windsor & Eton Riverside

Accommodation for wheelchair users
in First Class?
No
First Class accessible toilet? No
Accommodation for wheelchair users
in Standard Class?
2
Standard Class accessible toilet? 1
Standard toilet? Yes
Boarding ramp available? Yes
Priority seating? Yes
Audible information? Yes
Visual information? Yes
Customer service staff available
onboard?
Yes

 

Train Type

Class 483 (2 carriage electric unit) Island Line

Routes operated

Island Line Trains, Isle of Wight

Ryde Pier Head to Shanklin

Accommodation for wheelchair users
in First Class?
N/A
First Class accessible toilet? N/A
Accommodation for wheelchair users
in Standard Class?
None but sufficient space in train
Standard Class accessible toilet? No
Standard toilet? No
Boarding ramp available? Yes
Priority seating? No
Audible information? Yes
Visual information? No
Customer service staff available
onboard?
Yes

 

Train Type

Class 484 (new 2 carriage electric unit) Island Line

Routes operated

Island Line Trains, Isle of Wight

Ryde Pier Head to Shanklin

Accommodation for wheelchair users
in First Class?
TBC
First Class accessible toilet? TBC
Accommodation for wheelchair users
in Standard Class?
TBC
Standard Class accessible toilet? TBC
Standard toilet? TBC
Boarding ramp available? TBC
Priority seating? TBC
Audible information? TBC
Visual information? TBC
Customer service staff available
onboard?
TBC
Train Type

Class 701 (new 5 /10 carriage electric unit) - Arterio

Routes operated

TBC

Accommodation for wheelchair users
in First Class?
TBC
First Class accessible toilet? TBC
Accommodation for wheelchair users
in Standard Class?
TBC
Standard Class accessible toilet? TBC
Standard toilet? TBC
Boarding ramp available? TBC
Priority seating? TBC
Audible information? TBC
Visual information? TBC
Customer service staff available onboard? TBC
Train Type

Class 707 (5 carriage electric unit)

Routes operated

London Waterloo to Windsor & Eton Riverside / Weybridge / Kingston / Hounslow

Accommodation for wheelchair users
in First Class?
N/A
First Class accessible toilet? N/A
Accommodation for wheelchair users
in Standard Class?
2
Standard Class accessible toilet? No
Standard toilet? No
Boarding ramp available? Yes
Priority seating? Yes
Audible information? Yes
Visual information? Yes
Customer service staff available onboard? Yes
 
Helpful Information

'Making Rail Accessible', a document containing helpful information on accessible rail travel across the South Western Railway network, is available here.

For information on booking assisted travel on South Western Railway services, you can follow this link.

Last updated:   27 November 2020