Stations & On Train

 

Greater Anglia / Stansted Express


    New Trains

    The first new class 755 rural trains for Greater Anglia came in to service in the Summer of 2019.

    The first new class 745 Intercity trains for Greater Anglia came in to service in January 2020.

    The first new class 720 commuter trains for Greater Anglia came in to service in November 2020.

    More details can be found from Greater Anglia here.
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    Train Type

    Class 720 - 5 carriage electric multiple unit
    Routes operated TBC
    Accommodation for wheelchair users
    in First Class?    		 TBC
    First Class accessible toilet? TBC
    Accommodation for wheelchair users
    in Standard Class?    		 TBC
    Standard Class accessible toilet? TBC
    Standard toilet? TBC
    Boarding ramp available? TBC
    Priority seating? TBC
    Audible information? TBC
    Visual information? TBC
    Customer service staff available
    onboard?    		 TBC
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    Train Type

    Class 745 Intercity - 12 carriage electric multiple unit
    Routes operated

    Norwich to London Liverpool Street
    Accommodation for wheelchair users
    in First Class?    		 No
    First Class accessible toilet? No
    Accommodation for wheelchair users
    in Standard Class?    		 Yes - three dedicated spaces
    Standard Class accessible toilet? Yes
    Standard toilet? Yes - four on train
    Boarding ramp available? Yes - trains include a new 'sliding step' helping bridge the gap between the train and platform. Ramps are also available.
    Priority seating? Yes
    Audible information? Yes
    Visual information? Yes
    Customer service staff available onboard? Yes
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    Train Type

    Class 745/1 Stansted Express - 12 carriage electric multiple unit
    Routes operated

    Stansted Airport to London Liverpool Street
    Accommodation for wheelchair users
    in First Class?    		 N/A - no 1st class accomodation
    First Class accessible toilet? N/A
    Accommodation for wheelchair users
    in Standard Class?    		 Yes - three dedicated spaces
    Standard Class accessible toilet? Yes
    Standard toilet? Yes - four on train
    Boarding ramp available? Yes - trains include a new 'sliding step' helping bridge the gap between the train and platform. Ramps are also available.
    Priority seating? Yes
    Audible information? Yes
    Visual information? Yes
    Customer service staff available onboard? No
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    Train Type

    Class 755 - 3 / 4 carriage electro diesel multiple unit
    Routes operated

    All rural routes: Norwich - Sheringham / Cambridge / Stansted Airport / Great Yarmouth / Lowestoft; Ipswich - Cambridge / Peterborough; Sudbury - Marks Tey.
    Accommodation for wheelchair users in First Class? N/A - No 1st class carriage
    First Class accessible toilet? N/A
    Accommodation for wheelchair users in Standard Class? Yes
    Standard Class accessible toilet? Yes
    Standard toilet? Yes
    Boarding ramp available? Yes - trains include a new 'sliding step' helping bridge the gap between the train and platform. Ramps are also available.
    Priority seating? Yes
    Audible information? Yes
    Visual information? Yes
    Customer service staff available onboard? Yes
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    Train Type

    Class 317 - 4 carriage electric multiple unit -

    (to be phased out and replaced by new trains)
    Routes operated

    Cambridge to Stansted Airport

    London Liverpool Street to Hertford East / Cambridge / Cambridge North

    Stratford to Bishops Stortford / Hertford East

    Stansted Express route
    Accommodation for wheelchair users
    in First Class?    		 No
    First Class accessible toilet? No
    Accommodation for wheelchair users
    in Standard Class?    		 1
    Standard Class accessible toilet? No
    Standard toilet? Yes
    Boarding ramp available? No - but ramps are available at accessible stations
    Priority seating? Yes
    Audible information? Yes
    Visual information? Yes
    Customer service staff available onboard? No
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    Train Type

    Class 321 - 4 carriage electric multiple unit -

    (to be phased out and replaced by new trains)
    Routes operated

    London Liverpool Street to Norwich / Ipswich / Colchester / Braintree / Harwich Town / Clacton-on-Sea / Walton-on-the-Naze

    London Liverpool Street to Southend Victoria / Southminster
    Accommodation for wheelchair users in First Class? No
    First Class accessible toilet? No
    Accommodation for wheelchair users in Standard Class? 2
    Standard Class accessible toilet? No
    Standard toilet? Yes
    Boarding ramp available? No - but ramps are available at accessible stations
    Priority seating? Yes
    Audible information? Yes
    Visual information? Yes
    Customer service staff available onboard? Only between Manningtree and Harwich Town & Colchester and Clacton-on-Sea / Walton-on-the-Naze
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    Train Type

    Class 360 - 4 carriage electric multiple unit -

    (to be phased out and replaced by new trains)
    Routes operated

    London Liverpool Street to Ipswich / Colchester / Braintree / Harwich Town / Clacton-on-Sea / Walton-on-the-Naze
    Accommodation for wheelchair users in First Class? No
    First Class accessible toilet? No
    Accommodation for wheelchair users in Standard Class? 2
    Standard Class accessible toilet? Yes
    Standard toilet? Yes
    Boarding ramp available? No - but ramps are available at accessible stations
    Priority seating? Yes
    Audible information? Yes
    Visual information? Yes
    Customer service staff available onboard? Only between Manningtree and Harwich Town & Colchester and Clacton-on-Sea / Walton-on-the-Naze
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    Train Type

    Class 379 - 4 carriage electric multiple unit -

    (to be phased out and replaced by new trains)
    Routes operated

    Cambridge to Stansted Airport

    London Liverpool Street to Cambridge / Cambridge North

    Stansted Express route
    Accommodation for wheelchair users
    in First Class?    		 No
    First Class accessible toilet? No
    Accommodation for wheelchair users
    in Standard Class?    		 2
    Standard Class accessible toilet? Yes
    Standard toilet? Yes
    Boarding ramp available? Yes
    Priority seating? Yes
    Audible information? Yes
    Visual information? Yes
    Customer service staff available
    onboard?    		 No
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    Helpful Information

    The Greater Anglia 'Making rail accessible: Helping older and disabled passengers' document can be found here.

    The Greater Anglia 'Making rail accessible: Guide to policies and practices' document can be found here.
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    Last updated:   27 November 2020

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