Stations & On Train

CrossCountry

Train Type	Class 170 (Turbostar) - 2 or 3 carriage diesel multiple unit
Routes operated	Cardiff to Nottingham Birmingham New Street to Stansted Airport Birmingham New Street to Leicester
Accommodation for wheelchair users in First Class?	No
First Class accessible toilet?	No
Accommodation for wheelchair users in Standard Class?	2 (Coach C)
Standard Class accessible toilet?	1 (Coach C)
Standard toilet?	Yes (Coach A)
Boarding ramp available?	Yes
Priority seating?	Yes
Audible information?	Yes
Visual information?	Yes
Customer service staff available onboard?	Yes

A full seating plan for CrossCountry Turbostar trains can be found here.

Train Type	Class 220 (Voyager) - 4 or 5 carriage diesel multiple unit Class 221 (Super Voyager) - 4 or 5 carriage diesel multiple unit
Routes operated	South West England to North East England and Scotland Reading to Newcastle Bristol to Manchester Bournemouth to Manchester
Accommodation for wheelchair users in First Class?	1
First Class accessible toilet?	Yes
Accommodation for wheelchair users in Standard Class?	1
Standard Class accessible toilet?	Yes
Standard toilet?	Yes
Boarding ramp available?	Yes
Priority seating?	Yes
Audible information?	Yes
Visual information?	Yes
Customer service staff available onboard?	Yes

A full seating plan for CrossCountry Voyager trains can be found here.

Train Type	HST
Routes operated	South West England to North East England and Scotland
Accommodation for wheelchair users in First Class?	1 (Coach A)
First Class accessible toilet?	Yes
Accommodation for wheelchair users in Standard Class?	2 (Coach F)
Standard Class accessible toilet?	Yes (Coach F)
Standard toilet?	Yes (Coaches B, C, D, E and F)
Boarding ramp available?	Yes
Priority seating?	Yes
Audible information?	Yes
Visual information?	Yes
Customer service staff available onboard?	Yes

A full seating plan for CrossCountry High Speed Trains (HST) can be found here.

Helpful Information
CrossCountry 'Accessible Travel policy' can be found here.
CrossCountry offers their JourneyCare service to customers who need extra assistance when making their journey. Full information can be found here.

Last updated: 22 February 2021